Frequently asked
FAQ
Everything about ordering custom pickleball paddles — and if your question isn’t here, just call or text us.
Ordering
What’s the minimum order?
Our minimum is just 12 paddles per design for full-color custom printing. Smaller sample or one-off orders can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for national brands, tournament series, and large club and corporate accounts.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production sample so you can play-test and approve the physical paddle before we run the full order — ask us for terms when you request your quote.
Can I mix models in one order?
Yes. Combine models — say a Graphite Pro Paddle for your competitive league and a Rec & Starter Paddle for open play — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, paddle model, and specs on file, so reorders match your previous run exactly and move faster.
Design & Artwork
Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal for logos and lettering. If you only have a photo or a PNG, our designers will recreate your artwork print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description of your club or brand — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching so your paddles match your club, team, or company colors exactly.
Can you individually personalize each paddle?
Yes; send a spreadsheet of names or numbers for each paddle. This is popular for member paddles, team rosters, and player gifts.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.
Production & Shipping
How long does production take?
2 weeks (faster turnaround available with express shipping) from approved mockup for standard models, and slightly longer for large individually personalized runs.
Do you offer rush production?
Yes. Rush is available for tournament, event, or season-start deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Paddles ship well-protected in bulk cases.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.
Pricing & Payment
How much do paddles cost?
Bulk pricing is by quote and improves as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, paddle model, face material, and options. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.
Product & Care
What paddle models and faces are available?
Graphite, carbon-fiber, and fiberglass faces across five models — Graphite Pro, Carbon Fiber Tournament, Fiberglass Club, Rec & Starter, and a Branded Paddle Gift Set — all over a polypropylene honeycomb core.
Does the printing affect how the paddle plays?
No. The graphic is dye-sublimated into the face, not added as a thick layer, so weight, balance, and feel are unchanged. Face material and core determine performance.
Are the paddles regulation size?
Yes. Our standard paddles are built to standard pickleball dimensions. If you need paddles for sanctioned play, tell us and we’ll confirm the right spec for your event.
How do I care for or clean them?
Wipe the face with a damp cloth and a little mild cleaner; avoid soaking. Use a fresh edge guard or grip when they wear, and store out of extreme heat to protect the core.
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